RESUME
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Professional
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Passionate and creative instructional systems designer and eLearning developer with a passion to educate and train so individuals can fulfill their potential. Utilizes a varied background and skill set to produce engaging learning material including:
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Proficient with several learning management systems (LMS) as a courseware developer, system administrator, tester, and functional lead.
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Effectively collaborate with vendors to analyze, acquire, implement, and support education technology tools.
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Extensive knowledge of learning theory, instructional design principles, and project management methods need to create effective learning objects and programs.
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Able to research, prepare, write, and proof research papers, technical documents, and proposals.
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Highly proficient with communicating and presenting ideas to collaborate with leadership, subject matter experts (SMEs), product managers, trainers, and technical writers to gather information and support knowledge management and transfer.
Skills
ADOBE CAPTIVATE
ARTICULATE 360
CAMTASIA
ADOBE CREATIVE CLOUD:
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PHOTOSHOP
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PREMIER PRO
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DREAMWEAVER
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INDESIGN
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AFTER EFFECTS
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AUDITION
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ACROBAT PROD
DOCEBO LMS
BLACKBOARD LMS
CANVAS LMS
TOTARA LMS
MS OFFICE PRO
QUESTIONMARK
SHAREPOINT
SNAGIT
VISIO
ZOOM
CHATGPT
INSTRUCTIONAL DESIGNER / CLINICAL eLEARNING SPECIALIST
iRhythm Technologies, Inc.
2022 - 2024
Consulted with SMEs to design new training programs to address global needs within ClinOps. Actively redesigned and developed existing training curriculum to stay relevant with technology and learners’ needs. Created new training content and updated existing material using Articulate 360, Adobe Captivate, and Adobe Creative Cloud. Works as the project manager for XT New Hire Training utilizing Smartsheet to track progress and keep individuals accountable. Promoted constant improvement to training programs by staying updated with new technologies, platforms, and delivery techniques. Assisted in ongoing evaluation efforts and implements quality and efficiency improvement measures.
Babylon Health
OPERATIONS LEARNING & DEVELOPMENT MANAGER
2020 – 2022
Supported and managed a Learning & Development program and team within the US Babylon Health division. Created an environment that supports continuous learning and knowledge management.
DEVELOPER, TECHNICAL COURSEWARE
Everi (formerly Multimedia Games)
2014- 2020
Developed learning and instructional components and content that is delivered to internal personnel and external customers. Created online training content such as product overviews, technical bulletins, maintenance procedures, and troubleshooting videos. Developed and deployed instructor-led training packages with slides, guidebooks, lab setup and manual, knowledge measures, and evaluation plans.
LEARNING SYSTEMS DEVELOPER
Medical Education & Training Campus (METC)
Ft Sam Houston, TX
2010 - 2014
Worked with a variety of educational technology to support the tri-service METC. Developed computer- and web-based training materials using various programming languages and software. Supported special projects by keeping abreast of state-of-the-art capabilities, technical advances, and academic trends in order to assess their applicability to METC. Applied functional and technical expertise to plan and support the integration of emerging software and hardware technologies into the development and production of education and training products and systems.
SENIOR SYSTEM ADMINISTRATOR (CTR)
Softworld, Inc. for AETC, Randolph AFB, TX
2010
Supported the Air Force Air Education Training Command (AETC) Advanced Distributed Learning center efforts to convert instructor lead courses to web based courseware. Provided technical expertise to courseware developers in troubleshooting LMS integration issues and provided quality assurance of course content.
(ASSISTANT) TECHNICAL SPECIALIST
Southwest Research Institute, San Antonio, TX
2005-2010
Supported the Training, Simulation and Performance Improvement Division through web development, technical writing, instruction system design, testing, and quality assurance. Developed, reviewed, and revised instructional materials in accordance with established learning objectives. Created, updated, and maintained Section 508 and SCORM 1.2 and 2004 compliant courseware. Wrote, edited and updated documentation such as Acceptance Test Plans and Monthly Project Reports.
Work
highlights
Computer Languages
HTML/CSS
JavaScript
XML
Instructional Design
ADDIE DEVELOPMENT
AGILE DEVELOPMENT
BLOOM'S TAXONOMY
KIRKPATRICK'S 4 LEVELS
SCORM 1.2 & 2014
508 COMPLIANCE
Education
UNIVERSITY OF FLORIDA, Gainesville, FL
DOCTOR OF EDUCATION, EDUCATION TECHNOLOGY
Foundations of Educational Technology • Designing & Delivering Online Content • Quantitative Research Methods • Dissertation: The Future of Simulations in Allied Healthcare Education and Training: A Modified Delphi Study Identifying Their Instructional and Technical Feasibility
UNIVERSITY OF COLORADO AT DENVER, Denver, CO
MASTER OF SOCIAL SCIENCES
Grant Writing For Non-Profits • Research Perspectives in the Social Sciences • Philosophical Problem Solving